The New Feel Luxury Story

Over fifteen years of
operational discipline.

From a three-vehicle Paris operation to a 41-city global network — the New Feel Luxury story is one of conviction. Train in-house. Own the chain. Never compromise.

New Feel Luxury was founded in 2010 with a contrarian conviction: in executive transport, the operational chain matters more than the vehicle.

The luxury chauffeur market had been built around marketing — fleets photographed in palaces, brochures printed on heavy paper, websites in serif fonts. New Feel Luxury was created to do the opposite: build the chain that delivers on the promise. Train the chauffeurs in-house. Maintain the fleet internally. Run a supervision room that watches every mission, end to end, in real time.

More than fifteen years later, this is what defines New Feel Luxury. Government agencies, embassies, production studios and Ultra VIP families return to us because the chain holds — every minute of every mission. The marketing comes after the execution, never before.

Milestones

The New Feel Luxury
timeline.

2010

New Feel Luxury is founded

Created in Paris with a single vision: bring institutional-grade operational rigour to private luxury transport. Three Mercedes vehicles, five chauffeurs, one principle — never outsource.

2013

First embassy contracts

New Feel Luxury signs its first state agency contracts. Diplomatic protocol becomes a discipline of the house, not an exception.

2015

Lyon training centre opens

The New Feel Luxury training centre opens in Lyon — defensive driving, executive protocol, confidentiality drills. Every chauffeur is now trained in-house.

2017

International expansion

London, Geneva and Monaco become permanent New Feel Luxury operational hubs. The Riviera Grand Prix and Yacht Show seasons enter the calendar.

2019

Productions division

Launch of the New Feel Luxury productions desk for film festivals, fashion weeks and brand activations. First major studio press tour.

2021

Middle East & Asia

New Feel Luxury opens operations in Dubai, Singapore and Tokyo. Royal protocol service becomes a standalone offering.

2024

27-city global footprint

New Feel Luxury now deploys regularly across 27 cities and six continents — same supervision room, same operational standard, every mission.

Founding principles

What New Feel Luxury
stands for.

Four principles that have not changed since 2010 — and define every New Feel Luxury mission today.

Train in-house, never outsource

Every New Feel Luxury chauffeur is recruited, trained and certified by our own Lyon centre. No franchise, no third-party agency.

01

Discretion is the foundation

From the first New Feel Luxury contract in 2010, NDA-bound personnel and segregated dispatch have been a non-negotiable.

02

Maintain the fleet internally

Mercedes vehicles maintained in our own workshop. Replacement dispatched in under 30 minutes anywhere in our core hubs.

03

Same standard, every city

Whether the mission lands in Paris or Tokyo, the New Feel Luxury supervision room delivers the same operational discipline.

04

"True luxury is invisible. It is the peace of mind knowing that every detail, no matter how small, has been perfected before you even arrive. That is what New Feel Luxury exists to deliver."

The New Feel Luxury Founders
Work with New Feel Luxury

Brief our team
on your next mission.

Whether you represent a government agency, an institutional organisation, an international production or an Ultra VIP family — New Feel Luxury operates under NDA from the very first contact.